Frequently asked questions
How long does delivery take?
We ship orders the next working day. Shipping within the Europe typically takes up to 5-7 business days and international orders take 5-14 days depending on the efficiency of your country's custom controls.. If you have any questions about your order, please e-mail us at firstname.lastname@example.org
Do you ship worldwide?
Yes, we do. Make sure your shipping address is correct!
What is the reason for the high cost of international shipping?
Unfortunately, international shipping — even via the most basic post — is expensive. We are always looking for shops and stockists overseas to save readers the shipping & handling, so if you have any suggestions of local places that would be a good fit, let us know. You can check out our growing list of stockists for the nearest retailer.
Will I need to pay import duties?
When ordering goods for delivery outside of Europe, you may be subject to import duties and taxes that are levied once the package reaches the country of destination. Any such additional charges must be borne by you; Far Ride has no control over these. Customs policies vary widely from country to country. Please contact your local customs office for relevant information regarding these.
What forms of payment are accepted?
Far Ride accepts credit card payments
What is your return policy?
Oh no! We'll do what we can to help. Send us an e-mail at email@example.com
What should I do if I don’t receive an issue?
Please contact us at firstname.lastname@example.org for assistance.
How can I get a copy of a sold out issue?
Check our stockists page. Occasionally, copies are returned in the mail and become available.
Will you re-print sold out issues?
Thanks for your interest, but we do not re-print any issues that have sold out. Our magazine is offset printed, so it’s not as simple as making a few more copies.
How do magazine subscriptions work?
We offer one type of subscription: a one-year auto-renewing. With the auto-renewing subscription, you’ll automatically receive the latest copy of Far Ride each time it’s printed. You will be charged when subscribing, and again every two issues thereafter until you cancel your subscription.
With which issue will my subscription start?
The first issue of a subscription is determined by our publishing schedule. Your subscription will start with the current issue of the magazine.
Can I gift a subscription?
Can I cancel a subscription?
You may cancel a subscription at any time, and receive a pro-rated refund on any unsent issues. Please contact email@example.com for assistance.
How can I change the shipping address for my subscription?
You can update your subscription details by emailing firstname.lastname@example.org for assistance.
How often do you publish new issues?
We publish twice a year, once in the winter and again in the summer.
Do you have a press or media kit?
Yes. Please see our media folder for images and accompanying material.
How do I contribute to the next issue?
Send us an e-mail: email@example.com